AI-powered design, strategy & thinking

for complex B2B SaaS products

AI-powered design, strategy & thinking

for complex B2B SaaS products

AI-powered design, strategy & thinking

for complex B2B SaaS products

I help product teams simplify complex problems, align around clear decisions, and ship with confidence.

I help product teams simplify complex problems, align around clear decisions, and ship with confidence.

I help product teams simplify complex problems, align around clear decisions, and ship with confidence.

I help product teams simplify complex problems, align around clear decisions, and ship with confidence.

Powered by Claude and 6+ years of product design

Powered by Claude and 6+ years of product design

Powered by Claude and 6+ years of product design

trusted by industry leaders

Astound Digital logo
yotpo logo
World Bank Group logo

6+

6+

6+

years designing intuitive products

years designing intuitive products

years designing intuitive products

40%

40%

40%

average improvement in key metrics

average improvement in key metrics

average improvement in key metrics

20+

20+

20+

products shipped

products shipped

products shipped

trusted by industry leaders

Astound Digital logo
yotpo logo
World Bank Group logo

MostUXproblemsaren'tdesignproblems-they'redecisionproblems.

MostUXproblemsaren'tdesignproblems-they'redecisionproblems.

B2BSaaSproductsdon'tbreakbecauseofbaddesign.Theybreakbecauseprioritiesshift,stakeholderspullindifferentdirections,andcomplexitycompoundsuntilnobodycanagreeonwhattoshipnext.Everynewfeatureaddsweightinsteadofmomentum.

B2BSaaSproductsdon'tbreakbecauseofbaddesign.Theybreakbecauseprioritiesshift,stakeholderspullindifferentdirections,andcomplexitycompoundsuntilnobodycanagreeonwhattoshipnext.Everynewfeatureaddsweightinsteadofmomentum.

Most UX problems aren't design problems - they're decision problems.

B2B SaaS products don't break because of bad design. They break because priorities shift, stakeholders pull in different directions, and complexity compounds until nobody can agree on what to ship next. Every new feature adds weight instead of momentum.

My role isn't just to make it look nice. It's to bring clarity before execution.

My role isn't just to make it look nice. It's to bring clarity before execution.

My role isn't just to make it look nice. It's to bring clarity before execution.

My role isn't just to make it look nice. It's to bring clarity before execution.

I embed into the team - not as a pair of hands waiting for direction, but as someone who thinks, owns the problem, and drives it forward. I talk to your users, run discovery (much of it AI-accelerated), and bring product, design, and engineering into alignment around what actually needs to ship.

I've spent 6+ years helping teams cut scope, ship faster, and turn complex systems into beautiful experiences that feel effortless to use.

I embed into the team - not as a pair of hands waiting for direction, but as someone who thinks, owns the problem, and drives it forward. I talk to your users, run discovery (much of it AI-accelerated), and bring product, design, and engineering into alignment around what actually needs to ship.

I've spent 6+ years helping teams cut scope, ship faster, and turn complex systems into beautiful experiences that feel effortless to use.

I embed into the team - not as a pair of hands waiting for direction, but as someone who thinks, owns the problem, and drives it forward. I talk to your users, run discovery (much of it AI-accelerated), and bring product, design, and engineering into alignment around what actually needs to ship.

I've spent 6+ years helping teams cut scope, ship faster, and turn complex systems into beautiful experiences that feel effortless to use.

I embed into the team - not as a pair of hands waiting for direction, but as someone who thinks, owns the problem, and drives it forward. I talk to your users, run discovery (much of it AI-accelerated), and bring product, design, and engineering into alignment around what actually needs to ship.

I've spent 6+ years helping teams cut scope, ship faster, and turn complex systems into beautiful experiences that feel effortless to use.

Selected work

Selected work

Selected work

Selected work

Turning complexity into clarity

Turning complexity into clarity

Turning complexity into clarity

mockup displayng an AI thread page redesign

Putting AI at the Center of Supply Chain

Putting AI at the Center of Supply Chain

Putting AI at the Center of Supply Chain

A procurement platform redesign that consolidates fragmented AI into a single, central identity - making the agent the first thing users see, understand, and act on.

A procurement platform redesign that consolidates fragmented AI into a single, central identity - making the agent the first thing users see, understand, and act on.

Glance, not read

Glance, not read

One agent, zero ambiguity

One agent, zero ambiguity

Trust made visible

Trust made visible

a mockup image dislaying an e-commerce loyalty widget

Designing a Zero-Disruption Loyalty Widget for Shopify Merchants & Their Shoppers

Designing a Zero-Disruption Loyalty Widget for Shopify Merchants & Their Shoppers

Designing a Zero-Disruption Loyalty Widget for Shopify Merchants & Their Shoppers

Boosting loyalty participation by making rewards contextual and accessible

Boosting loyalty participation by making rewards contextual and accessible

38%

38%

38%

Loyalty Engagement

Loyalty Engagement

2.4x

2.4x

2.4x

Loyal Purchase Rate

Loyal Purchase Rate

22%

22%

22%

Merchant ARR UPLIFT

Merchant ARR UPLIFT

mockup displayng a portal

Portal Redesign: Cutting Approval Times by 77%

Portal Redesign: Cutting Approval Times by 77%

Portal Redesign: Cutting Approval Times by 77%

Turning a tangled, email-heavy approval chain into a streamlined data access portal - cutting weeks of delays and tripling request throughput across 5 departments.

Turning a tangled, email-heavy approval chain into a streamlined data access portal - cutting weeks of delays and tripling request throughput across 5 departments.

77%

77%

77%

Reduction in proposal approval time

Reduction in proposal approval time

61%

61%

61%

Decrease in manual coordination efforts

Decrease in manual coordination efforts

93%

93%

93%

User satisfaction rate after usability testing

User satisfaction rate after usability testing

ERP Platform Redesign: Bridging Elegance & Functionality

ERP Platform Redesign: Bridging Elegance & Functionality

ERP Platform Redesign: Bridging Elegance & Functionality

Bridging luxury aesthetics and enterprise functionality - redesigning a rigid ERP platform into a refined, data-driven experience that feels as premium as the brand it serves.

Bridging luxury aesthetics and enterprise functionality - redesigning a rigid ERP platform into a refined, data-driven experience that feels as premium as the brand it serves.

72%

72%

72%

user adoption rate within the first 6 weeks post-launch

user adoption rate within the first 6 weeks post-launch

15-20%

15-20%

15-20%

reduction in operational overhead

reduction in operational overhead

50%

50%

50%

reduction in onboarding time for new user

reduction in onboarding time for new user

Creating an ERP Onboarding Experience

Creating an ERP Onboarding Experience

Creating an ERP Onboarding Experience

Transforming a confusing demo environment into a guided first impression - role-based onboarding that turns lost prospects into engaged users, without a single support call.

Transforming a confusing demo environment into a guided first impression - role-based onboarding that turns lost prospects into engaged users, without a single support call.

45%

45%

45%

reduction in affiliate-assisted demo sessions

reduction in affiliate-assisted demo sessions

~12%-31%

~12%-31%

~12%-31%

Improved demo-to-trial conversion rate

Improved demo-to-trial conversion rate

78%

78%

78%

of users completed the onboarding flow without external assistance

of users completed the onboarding flow without external assistance

From the people who've been in the room

From the people who've been in the room

From the people who've been in the room

From the people who've been in the room

Open for freelance & part-time opportunities

Get in touch

Get in touch

Get in touch

Get in touch

rsvphilip@gmail.com

rsvphilip@gmail.com

rsvphilip@gmail.com

I love writing about the problems I solve and lessons I learn - here are some recent pieces

I love writing about the problems I solve and lessons I learn - here are some recent pieces

I love writing about the problems I solve and lessons I learn - here are some recent pieces

I love writing about the problems I solve and lessons I learn - here are some recent pieces

Is UX moving beyond interfaces?

Is UX moving beyond interfaces?

Is UX moving beyond interfaces?
How I use Claude (Anthropic) for UX discovery

How I use Claude (Anthropic) for UX discovery

How I use Claude (Anthropic) for UX discovery
Creating an ERP Onboarding Experience:

Creating an ERP Onboarding Experience:

Creating an ERP Onboarding Experience:

2026 all rights reserved

Contra-logo
Linkedin-logo

2026 all rights reserved

Contra-logo
Linkedin-logo

2026 all rights reserved

Contra-logo
Linkedin-logo

2026 all rights reserved

Contra-logo
Linkedin-logo