Portal Redesign:
Cutting Approval Times by 77%
Portal Redesign:
Cutting Approval Times by 77%
Portal Redesign:
Cutting Approval Times by 77%
Project Overview
Project Overview
Project Overview
Industry
Industry
Industry
International Development
Nonprofit
Data-for-Good
International Development
Nonprofit
Data-for-Good
International Development
Nonprofit
Data-for-Good
Role
Role
Role
Lead UX Designer
Lead UX Designer
Lead UX Designer
UX Research
UX Research
UX Audit
UX Audit
Workflow Mapping
Workflow Mapping
Stakeholder Interviews
Stakeholder Interviews
OOUX
OOUX
Dev Handoff
Dev Handoff
UI
UI
Responsive Design
Responsive Design
Activity Dashboard Design
Activity Dashboard Design
A partner of a large organization providing employees access to datasets from Facebook, LinkedIn, and Google for projects in developing regions was struggling with a slow, email-based approval process spanning multiple teams, companies, and time zones. The fragmented system delayed critical data access by weeks, directly impacting funding and project timelines.
We designed and implemented a centralized portal that automated reviews, streamlined cross-team collaboration, and brought transparency to the workflow - enabling 3x more requests processed per week and improving visibility across five departments.
A partner of a large organization providing employees access to datasets from Facebook, LinkedIn, and Google for projects in developing regions was struggling with a slow, email-based approval process spanning multiple teams, companies, and time zones. The fragmented system delayed critical data access by weeks, directly impacting funding and project timelines.
We designed and implemented a centralized portal that automated reviews, streamlined cross-team collaboration, and brought transparency to the workflow - enabling 3x more requests processed per week and improving visibility across five departments.
A partner of a large organization providing employees access to datasets from Facebook, LinkedIn, and Google for projects in developing regions was struggling with a slow, email-based approval process spanning multiple teams, companies, and time zones. The fragmented system delayed critical data access by weeks, directly impacting funding and project timelines.
We designed and implemented a centralized portal that automated reviews, streamlined cross-team collaboration, and brought transparency to the workflow - enabling 3x more requests processed per week and improving visibility across five departments.
Project Outcomes
Project Outcomes
Project Outcomes
77%
77%
77%
Reduction in proposal approval time
Reduction in proposal approval time
93%
93%
93%
User satisfaction rate after usability testing
User satisfaction rate after usability testing
61%
61%
61%
Decrease in manual coordination efforts
Decrease in manual coordination efforts
Design Process
Design Process
Design Process
I try not to get confined by popular processes and frameworks and to let the specific needs of a project dictate my course of action. Yet, I generally find the Double Dimond framework to be the most effective due to its holistic approach to research and flexibility to be applied in various situations.
I try not to get confined by popular processes and frameworks and to let the specific needs of a project dictate my course of action. Yet, I generally find the Double Dimond framework to be the most effective due to its holistic approach to research and flexibility to be applied in various situations.
I try not to get confined by popular processes and frameworks and to let the specific needs of a project dictate my course of action. Yet, I generally find the Double Dimond framework to be the most effective due to its holistic approach to research and flexibility to be applied in various situations.
Solution
Final UI
Solution Final UI
Solution Final UI
The solution is a centralized data request portal that replaced a fragmented, email-based workflow with a structured, transparent system. The platform unified proposal submission, internal review, and coordination with external data providers into a single source of truth, significantly reducing manual overhead and improving operational efficiency.
The solution is a centralized data request portal that replaced a fragmented, email-based workflow with a structured, transparent system. The platform unified proposal submission, internal review, and coordination with external data providers into a single source of truth, significantly reducing manual overhead and improving operational efficiency.
The solution is a centralized data request portal that replaced a fragmented, email-based workflow with a structured, transparent system. The platform unified proposal submission, internal review, and coordination with external data providers into a single source of truth, significantly reducing manual overhead and improving operational efficiency.
Terms & Conditions
Terms & Conditions
Terms & Conditions
After submitting a proposal, team members must review and accept the terms and conditions before the request progresses. This ensures legal alignment and formalizes participation. Administrators can monitor agreement status and trigger reminders to prevent stalled requests and keep the process moving.
After submitting a proposal, team members must review and accept the terms and conditions before the request progresses. This ensures legal alignment and formalizes participation. Administrators can monitor agreement status and trigger reminders to prevent stalled requests and keep the process moving.
After submitting a proposal, team members must review and accept the terms and conditions before the request progresses. This ensures legal alignment and formalizes participation. Administrators can monitor agreement status and trigger reminders to prevent stalled requests and keep the process moving.
Admin Review
Admin Review
Admin Review
Administrators review submitted proposals, verify that terms are accepted, and confirm all details are complete. Once approved, the request is forwarded to the relevant data providers for evaluation.
Administrators review submitted proposals, verify that terms are accepted, and confirm all details are complete. Once approved, the request is forwarded to the relevant data providers for evaluation.
Administrators review submitted proposals, verify that terms are accepted, and confirm all details are complete. Once approved, the request is forwarded to the relevant data providers for evaluation.
Partner Review
Partner Review
Partner Review
Data providers access the portal to review proposals relevant to them. With terms accepted and admin approval completed, they can approve or reject the requested data. The interface focuses only on their requests, with alerts highlighting any required actions.
Data providers access the portal to review proposals relevant to them. With terms accepted and admin approval completed, they can approve or reject the requested data. The interface focuses only on their requests, with alerts highlighting any required actions.
Data providers access the portal to review proposals relevant to them. With terms accepted and admin approval completed, they can approve or reject the requested data. The interface focuses only on their requests, with alerts highlighting any required actions.
Data Provisioning
Data Provisioning
Data Provisioning
Administrators review the outcomes from data providers, tracking approvals and rejections. Once confirmed, they provision the approved data to the requesting team, completing the transfer through a single action.
Administrators review the outcomes from data providers, tracking approvals and rejections. Once confirmed, they provision the approved data to the requesting team, completing the transfer through a single action.
Administrators review the outcomes from data providers, tracking approvals and rejections. Once confirmed, they provision the approved data to the requesting team, completing the transfer through a single action.
Project Check-in
Project Check-in
Project Check-in
Administrators send a check-in form to the team, capturing key project details before data access. Once submitted, team members can begin using the approved data for their project.
Administrators send a check-in form to the team, capturing key project details before data access. Once submitted, team members can begin using the approved data for their project.
Administrators send a check-in form to the team, capturing key project details before data access. Once submitted, team members can begin using the approved data for their project.
Project Completed
Project Completed
Project Completed
Once the project concludes, team members submit a summary describing how the data was used. Administrators can review associated materials to verify proper use, officially closing the project.
Once the project concludes, team members submit a summary describing how the data was used. Administrators can review associated materials to verify proper use, officially closing the project.
Once the project concludes, team members submit a summary describing how the data was used. Administrators can review associated materials to verify proper use, officially closing the project.
“The attention to detail, user-centric approach, and innovative solutions have truly elevated the user experience. It's evident that the two UX members have poured their hearts and souls into this project, and the results speak for themselves.”
“The attention to detail, user-centric approach, and innovative solutions have truly elevated the user experience. It's evident that the two UX members have poured their hearts and souls into this project, and the results speak for themselves.”
“The attention to detail, user-centric approach, and innovative solutions have truly elevated the user experience. It's evident that the two UX members have poured their hearts and souls into this project, and the results speak for themselves.”
“The attention to detail, user-centric approach, and innovative solutions have truly elevated the user experience. It's evident that the two UX members have poured their hearts and souls into this project, and the results speak for themselves.”
Words from the client
Words from the client
Words from the client
2026 all rights reserved
2026 all rights reserved
2026 all rights reserved
2026 all rights reserved